Frequently Asked Questions

  • How can I find out if the place I want to take my child to has ever had any complaints?

    The Child Care Licensing Program can provide you with a complaint history and compliance record, open to the public, for regulated child care providers. When visiting the website you can see a providers licensing record as well.

  • What is the legal age that a child must reach in order to be left home alone?

    Utah does not currently have a law regarding the age of children who can be left home alone. However, we have put together a checklist of suggested knowledge and skills that a child should have before being left home alone. A Checklist for Deciding When to Leave Your Child Home Alone.

  • Are there providers who will watch my children in my house?

    The safety of the location where care is being provided is part of the licensing process through the Child Care Licensing Program; therefore, providers are not able to provide care except in the location they are licensed for. There are nanny agencies that would provide one-on-one care; however, they are usually quite a bit more expensive.

  • If I need child care outside of Salt Lake or Tooele county, who can help me?

    When visiting you are able to do a personalized search for any regulated provider in the state of Utah.

  • How much does child care cost?

    Please see our Cost of Child Care Analysis to find average full-time monthly rates for your area.

  • What is the difference between a child care center and a family child care provider?

    Centers are non-residential facilities where they enroll more than 16 children at a time. The children are generally split up by age group into different classrooms. See child care center licensing regulations. Family child care providers care for children in their own homes. They usually care for children up to age 12 and there are generally a variety of age groups enrolled. See family provider regulations.

  • Which is better: a child care center or a family provider?

    The answer to this question varies depending on your family’s specific needs. First and foremost, it is important to choose a quality environment for your child. The provider that best accommodates all of your needs and that you feel is the highest quality location will probably vary greatly from the situation of your friends and neighbors and maybe even your own previous experiences. Because every child is a unique individual and every family’s needs are different, you are in the best position to decide where the best place for your child will be. This is one of the reasons that we so highly recommend taking the time to visit and assess several of both types of child care environments in order to find out which you feel the most comfortable with and will best accommodate your situation.

  • What if I am having a really hard time finding a provider who will transport my child to and from school?

    This can definitely be challenging. If you have contacted the providers closest to your child’s school and are not finding one that can accommodate all of your needs, some other ideas you may consider are: talking to other parents in your child’s class to see if they would be interested in a carpool situation, talk to your child’s school administrator to see if your child could switch buses to ride to a provider’s location that has the opening but may not be able to do the transportation, talk to your boss at work and see if you might be able to work out a scheduling arrangement that would allow you to take care of the transportation yourself; more drastically, you may even consider transferring your child to a different elementary school in an area where more providers are able to accommodate the transportation.